Due to the worsening economic situation in the Russian Federation, the Russian Ministry of Economic Development announces the launch of “hot lines” by specialized organizations in the following areas: conducting foreign economic activity; consulting on force majeure circumstances arising during the execution of contracts; Conducting customs operations in the context of the spread of coronavirus infection.
The operational headquarters of Russian Export Center JSC (hereinafter referred to as REC JSC) has created a “hotline” to support exporters in the context of the introduction of restrictive measures for the activities of enterprises caused by the threat of the spread of coronavirus infection COVID-19 (hereinafter referred to as restrictive measures). Please note that you can receive prompt recommendations on doing business under restrictive measures by calling: +7 (495) 725-61-50 on weekdays from 9:00 to 18:00 (Moscow time). Moreover, anti-crisis recommendations formulated on the basis of questions received from enterprises engaged in export activities in connection with the current economic situation in the world are published on the website of REC JSC. You can view the recommendations at the following link: https://www.exportcenter.ru/operativnyi-shtab-rec/.
At the same time, regarding force majeure circumstances that arose during the execution of agreements (contracts), business entities should leave requests by calling the hotline of the Chamber of Commerce and Industry of the Russian Federation on weekdays from 9:00 to 20:00 (Moscow time) by phone: 8-800-201-34-30.
Regarding the conduct of customs operations in the context of the spread of coronavirus infection in relation to essential goods, food and medical goods, you should contact the hotlines of the Federal Customs Service of the Russian Federation (contact details are indicated in the Appendix)
